Downloads and Electronic Media

Need some help with digital downloads?

Sometimes you just need some help finding the right button to click.

All of our electronic products are ready for you instantly.

Once your order is completed, you will receive an email with a secure link to download your purchase. 

The product is also available for immediate download in the Literacy Stations account you created at checkout.

Click on Account > Downloads

How do I download the file?

Save the file:

Most files:  Click on the download link. Or, right-click on the file and choose Save as.

PDFs:  Click on the download link. Or, right-click on the file and choose Save Link As.

If asked, choose where you want to save the file, then click Save.

When the download finishes, confirm it in the download location you selected. Click the file name to open it.

I downloaded it - where did it go?

When the download finishes, confirm it in the download location you selected. Click the file name to open it.

How do I print?

Everyones device is different, and is too much for us to cover.  We recommend you contact your device manufacturers support, or your technology contact if you need device support.

How do I open the file?

Printable files are PDF, and can be opened using the free Adobe Acrobat Reader, or any similar program.

What about Seesaw, Google Classroom, Boom Cards...?

If a resource has files that will work on specific platforms, we will list that in the product description.  Please be sure the platform you want is listed, and you have access to it.

Some files may require additional access licenses to work.  Our products are designed to supplement or display using that software.  Please see your software provider for support.  

Returns, Refunds, Exchanges

Once you purchase a product, it is available to you for download instantly.  It is a digital file.  Downloading a file is considered a step in opening it.  Once the file is downloaded, we are unable to refund your purchase or accept a return.   We can issue a refund or exchange if the file has not been downloaded from our servers.

I still need help.

Your order confirmation email will contain contact information, simply reply to it, as it contains all your order information.  You can also select your best method on our Contact page.